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Dispute Resolution

Dispute Resolution Policy

 

  1. Contact Us First
    If you have any concerns or disputes regarding your purchase, please contact our customer service at [Customer Service Email] or [Customer Service Phone Number]. We aim to resolve issues amicably and promptly.
  2. Mediation
    If a resolution cannot be reached through our customer service, we agree to attempt mediation before pursuing legal action. Mediation will be conducted in Sri Lanka, and both parties will share the costs equally.
  3. Legal Jurisdiction
    Any disputes that cannot be resolved through mediation will be subject to the exclusive jurisdiction of the courts of Sri Lanka.
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East 21st Street / 304 New York

Email: info@taffyse-bi.com

Phone: +1 408 996 1010

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